Privacy Policy

This website is operated by Regional Franchise Management GmbH, Alpenstrasse 15, 6300 Zug, Switzerland (hereinafter “RE/MAX” or “we”). This privacy policy describes how we collect and process your personal data acting as the data controller in connection with this website or with other services we are providing to you as an end customer.

1.      Your personal data

During your visit of this website, we will automatically collect the following personal data about you:

Moreover we will collect any information that you submit to us when using the website.

We obtain certain additional personal data from other members of the RE/MAX franchise network. The personal data we process in this context is:

In cases where we ask you to provide any personal data, there is no obligation to do so, but if you do not, you will not be able to use all functions of our website or to make use of our real estate services in general.

2.      Cookies and other similar technologies

2.1.         Cookies

This website uses cookies and other similar technologies. A cookie is a small file that may be installed on your computer when you visit a website. Cookies are generally used to provide site visitors with additional functionality within the site. They may for example be created to keep track of your visit and support your navigation on the website, help you resume where you left off and/or remember your preferences and settings when you visit the website again. Cookies cannot access, read or modify any other data on your computer.

Most of the cookies used on this website are so-called session cookies. They are automatically deleted once you leave the website. On the other hand, persistent cookies remain on your computer until you delete them in your browser. We use persistent cookies to recognize you when you visit this website the next time.

Unless cookies are strictly needed for the functionality of the website they will only be used with your consent. Please use the cookie banner to indicate your cookie preferences accordingly.

Further information on the cookies we use can be found in our Cookie Policy.

2.2.         Facebook plugins (Like-button)

Our pages integrate plugins (“Facebook Social Plugins”) of the social network Facebook operated by Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland (“Meta”). The Facebook Social Plugins are characterized by the Facebook logo or the “Like-Button” (“Like”) on our website. You can find an overview of Facebook-plugins here.

When you visit our pages, the Facebook Social Plugin establishes a connection between your browser and the Facebook server. Facebook thereby obtains the information that you have visited our website using your IP address. If you click on the Facebook “Like” button while you are logged into your Facebook account, you can link the content of our pages on your Facebook profile. Thereby Facebook can correlate your visit of our site with your user account. We point out that we as the provider of this website have no knowledge of the content of the transmitted data or how Meta uses it. For more information, please refer to the privacy statement of Meta here.

If you do not wish that Meta can associate your visit to our website with your Facebook account, please log out from your Facebook account before visiting our website.

3.      Purposes for which we use your data

We will use your personal data to provide this website to you as a user of this website, to generate usage statistics, to improve and further develop this website, to provide real estate services to you, to respond to your requests and messages, [if applicable, otherwise delete:]to send you our newsletter if you have subscribed to it, to contact you about properties that may interest you, and to analyze your data in aggregate form for business intelligence purposes.

4.      Legal basis for the processing

We process your personal data on the following legal bases under the United Kingdom General Data Protection Regulation (“UK GDPR“) and the Data Protection Act 2018 (“DPA 2018”):

The legal basis for the processing of your data will be our prevailing legitimate interest (pursuant to Article 6(1)(f) UK GDPR.

If we process certain personal data about you that we receive from another member of the franchise network, in particular our franchisees, the legal basis for the processing will be your consent pursuant to Article 6(1)(a) UK GDPR that you will be asked for in a separate process. Where you will be asked for your consent, you may withdraw your consent at any time. However, doing so would not affect the lawfulness of the processing of your data based on the consent before its withdrawal.

5.      Disclosures and data transfers

As far as this is necessary for the purposes set out above, we will transfer your personal data to the following recipients:

Some of the recipients referred to above are located in or process personal data outside of the UK. Some of these countries have an adequate level of data protection and the UK Secretary of State has rendered an adequacy decision for these countries. However, the level of data protection in other countries may not be equivalent to that in the UK. If that is the case, we will take steps to ensure that your data and rights are protected through methods approved within the UK Data Protection laws, for example by entering into appropriate data transfer agreements such as the UK International Data Transfer Agreement or EU Standard Contractual Clauses in conjunction with the UK International Data Transfer Addendum. Such agreements are accessible upon request from dataprotection@remax.eu.

6.      Retention periods

We will retain your data that we collect automatically when you visit this website for no longer than six months.

[if applicable, otherwise delete:]If you have subscribed to our newsletter, we will retain your email address until you unsubscribe from our newsletter. [if applicable, otherwise delete:]If you have registered on our website, we will retain your data for as long as your account exists and thereafter only for as long as there are any legal obligations to retain your data.

Moreover, we will retain your personal data that we receive from other members of the franchise network at least until the end of your business relationship with any of those members of the franchise network as well as thereafter as long as there are statutory retention obligations or potential claims are not yet time-barred.

7.      Your rights and remedies

Under applicable data protection law, you have the rights (i) to check whether and what kind of personal data we hold about you and to access or to request copies of such data, (ii) to request correction, supplementation or deletion of personal data about you that is inaccurate or processed in non-compliance with applicable requirements, (iii) to request that we restrict the collection, processing or use of personal data about you, (iv) in certain circumstances, to object for legitimate reasons to the processing of your personal data, (v) to the extent that your data is processed on the basis of your consent, to request data portability, (vi) to know the identities of third parties to which your personal data are transferred and (vii) to provide instructions on how your data must be handled after your death when relevant. In case of any complaints, you also have the right to lodge a complaint with the competent data protection authority.

8.      Contacting us

You can contact us at:

Regional Franchise Management GmbH, Alpenstrasse 15, 6300 Zug, Switzerland

Email: dataprotection@remax.eu

Tel: +41 41 720 03 39